Zambia Revenue Authority -ZRA- Commissioner General DINGANI BANDA has assured stakeholders of the Commission’s commitment to implementing transparent criteria for payment of refunds.
Mr. BANDA says he has directed the senior management team responsible for the administration of refunds that based on the available resources the Commission will adhere to the first in first out -FIFO- principle in the allocation of refunds to be paid.
He says to further improve on transparency and accountability, the Commission is committed to the full automation of the refunds processes.
Mr BANDA says he had taken note of the stakeholders concerns over the outstanding refunds, and in particular the unpredictable criteria for paying refunds.
He was speaking during a stakeholder engagement meeting with the Zambia Institute of Chartered Accountants -ZICA- today.
Mr. BANDA said mobilization and administration of taxes is critical to the development of the country.